So, you've made your order! Yay (and thank you)! Now what?
If you are in the Calgary area:
If you would like to save on the shipping we are happy to offer free in store pick up at the Calgary Farmer's Market (Aisle 3, 510 77 Ave SE Calgary, Ab). We also offer local delivery (for a small fee) if you’re within 10kms of Calgary city centre. If you have any questions, don't hesitate to call us at 587-894-3661 or email email@example.com
If you are in Canada:
The shipping is free on orders of $99 CAD or more. Orders are processed in 3-5 business days and then we ship with Canada Post. *Note: Due to COVID there may be delays in processing and shipping times!! Your insured and tracked package should arrive to you within 4-8 business days.
If you are in the US:
We process the order in 3-5 business days and we ship from Montana with USPS and it should be about 2-5 business days. If you want to save the shipping spend $99 CAD and we will gladly cover this cost!
If you are anywhere else in the world:
We ship with DHL and it will cost $35 CAD. The shipping is on us on orders over $200 CAD.
If you have any questions at all please contact us at firstname.lastname@example.org and we will be happy to answer!!
Online Shopping Return Policy:
It didn't work out this time, now what?
We understand the risk involved with buying online; especially for children’s clothing because of the lack of size standardization from brand to brand. That’s why we offer a 100% money back guarantee for online purchases.
Whether it is because it doesn’t fit or your child just doesn’t like it, we will except all returns within 30 days for a full refund. As long as the clothing is in the same condition it was in when it was received.
The only exceptions are sale items and items marked “as is” or final sale. You just pay the return shipping. Now you can sit back, relax and shop because parents (and grandparents ;) deserve it!!
In Store Return Policy:
We offer full refunds within two weeks of purchase, and exchanges within one month of purchase.